Privacy Policy for Tonom Tech

Introduction 

Tonom Tech, the dba of Tonom LLC, is committed to respecting the privacy rights of our customers and visitors. This privacy policy applies to all personal information collected during any written, electronic, and oral communications with our representative parties or by our services online (collectively, the ‘Services’). 

Information Collection 

Our website collects the following types of information: 

  • Contact Form Information: When you fill out a contact form on our website, we collect the information you provide, which may include your name, email address, and any other information you choose to provide in the form. 
  • Helpdesk Form Information: If you are a client and need to place a service ticket through our helpdesk form, we collect the information you provide in the form. 
  • Google Analytics: We use Google Analytics to understand how our website is being used in order to improve the user experience. User data is anonymous. 

Cookie Policy 

Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don’t have to login again) or your shopping cart. 

Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 

Here is an overview of the cookies that may be stored on your device when you visit our website: 

Category of Cookie, Purpose, Examples 

Session & Security (essential), 

  • Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies., session_id (Odoo) 

Preferences (essential)

  •  Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work., frontend_lang (Odoo) 

Interaction History (optional), 

  • Used to collect information about your interactions with the website, the pages you’ve seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work., im_livechat_previous_operator_pid (Odoo), utm_campaign (Odoo), utm_source (Odoo), utm_medium (Odoo) 

Advertising & Marketing (optional), 

  • Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party’s use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies., __gads (Google), __gac (Google) 

Analytics (optional), 

  • Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies., _ga (Google), _gat (Google), _gid (Google), gac* (Google) 


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. 

We do not currently support Do Not Track signals, as there is no industry standard for compliance. 

Information Use 

We use the information we collect for several purposes: 

  • The Contact Form and Helpdesk Form information is used to communicate with you about your inquiries or service tickets. 
  • The Google Analytics data is used to improve our website and ensure we are providing content that is relevant and useful to our users. 
  • The automatically collected information is used for statistical purposes and to improve our website. 
  • Information Sharing 

We do not share your personal information with third parties without your consent, except as required by law or as necessary to provide our services, such as with service providers. 

Security 

We implement reasonable security measures to protect the security of your personal information. Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure. 

Your Rights 

You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at contact@tonom.tech 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 

Contact Us 

If you have any questions about this Privacy Policy, please contact us at contact@tonom.tech.